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My Network for Carriers

Respond to Dispatcher and Driver requests, grant or revoke asset-management access, and manage your connections — one tab for Dispatchers, one for Drivers.

DispatcherCarrierAdmin

1 Respond to incoming requests

Pending requests appear first, as Needs approval. Accept connects the Dispatcher to your fleet. Decline turns the request down (either of you can send a new request at any time).

Respond to incoming requests

When a Dispatcher requests a connection, it appears at the top of your Dispatchers tab as Needs approval, and the tab shows an orange number. Use the Accept or Decline button on the row (Decline asks you to confirm). Accepting connects them to your fleet so they can assign your trucks and drivers to orders, and lets them manage your assets until you turn that off. Driver requests work the same way on the Drivers tab.

Grant or revoke asset management — your lever

On an Active Dispatcher row, the Asset access column has a slide toggle that reads "Allowed" or "Not allowed". Turn it on to grant asset management permissions — that Dispatcher can then add and edit your trucks, trailers, and drivers on your behalf. Turn it off to revoke. You are the only one who can flip this; the Dispatcher cannot grant it to themselves. If a Dispatcher created your account for you, this permission starts ON by default — review it here and switch it off if you prefer not to grant access.

Pause or resume a connection

Disable connection (in the row's More actions ⋮ menu, after a confirmation) stops new orders from that Dispatcher. To reconnect, use Request again on the row — they accept the new request. Orders already in progress are unaffected.

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